The FuneralSuite

On a daily basis, entrepeneurs in the funeral business find themselves in a high tension boundary area with tight planning and an internal organization on one side, and demanded involvement and care for customers, together with an attention to detail, on the other side. In addition to this, the funeral business is faced with a more critical and mouthy consumer. More and more demands are made for a custom-made product, which increases the complexity of the processes. 

Attachments:

080610_Klantcase_uitvaart.pdf

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